Unable to start game

from GalCiv2 Forums
I can't get to the main game. Whenever I start a game the program let's me make all the necessary choices, but instead of starting the game, it just stops and sends me back to the desktop. The same thing happens, if I click on the options button.

Debug Message: Version v1.0X.2 last updated on: Tue Mar 7 15:02:59 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/15/2006, 21:39:26
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: YOUR-CA38AA8D3F
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050928-1517)
Languages: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: GT5058
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz
Physical Memory: 2046MB RAM
Page File: 372MB used, 3565MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1300 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x7142)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7142&SUBSYS_03021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6587
Driver Date: 12/1/2005 23:49:37
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_026B&SUBSYS_0CA8105B&REV_A2
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5900
Driver Date: 9/26/2005 19:07:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): Radeon X1300 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 7776e2c0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
3,336 views 8 replies
Reply #1 from GalCiv2 Forums Top
did you see this in your own report ?
Driver Date: 12/1/2005 23:49:37


go to ATI.COM there should be a newer driver
Reply #2 from GalCiv2 Forums Top
thanks for the tip. I installed the latest driver, but the problem is still there.
Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from GalCiv2 Forums Top
There is a sticky in the bug reports forum about dual core CPUs - might be worth reading that.
Reply #4 from GalCiv2 Forums Top
Link

had a similar problem and worse it freezes my computer.

anyway, here's what i did

1. there is an april 2006 directX version, try getting it
2. get an updated VC driver from ati.com
3. get an updated chipset/ motherboard driver
4. tinker with your prefs.ini file located in the my documents\my games\.. \prefs.ini and set the multisample variable to zero
5. set the SkipIntro to 1
6. update to the latest patch
7. updated to latest sound card driver
8. got myself an ATI CC (catalyst center i think) and set the VC to follow the game settings f certain things like anti-aliasing, anispotric, etc, settings
Reply #6 from GalCiv2 Forums Top
If it makes you feel better (it probably won't) I am in a similar situation. All of my games crash on load, it doesn't look like a driver problem, and Beta 4A didn't fix the problem.
Reply #7 from GalCiv2 Forums Top
I lost my CD i have my serial number tho how can i download the game please email me

If you have your serial number, you just need to use Stardock Central to register your serial number and you will be able to use SDC to download the whole game.
Reply #8 from GalCiv2 Forums Top
THis JUST started happening for me with Beta 4A. I never crashed starting a game before then. And I have the latest of everything. Here's from , my debug log:

Debug Message: Version v1.1 BETA 4A last updated on: Tue Apr 18 13:16:01 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/20/2006, 12:02:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JPINARD
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 FX-57 Processor, MMX, 3DNow, ~2.9GHz
Physical Memory: 2046MB RAM
Page File: 312MB used, 3627MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Radeon X1900 Series
Manufacturer: ATI Technologies Inc.
Chip Type: Radeon X1900 Series (0x7249)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_7249&SUBSYS_0B121002&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1280 x 960 (32 bit) (85Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6606
Driver Date: 3/21/2006 23:56:42
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB X-Fi Audio [BC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1144
Driver Date: 10/29/2005 19:16:24
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_6_SAMPLES