need help with attaining serial number

from GalCiv2 Forums
I have a euro copy of galatic civ 2, so when i try to atain the serial number to download the latest patch, i enter my e-mail adress and serial number of my copy but i recieve the message:

* Sorry, the serial number you have entered has already been claimed by a different email address.

I bought the game second hand and wonder if someone has a anwer to solve this problem.

Thanks!

3,510 views 5 replies
Reply #1 from GalCiv2 Forums Top
You will probably need to contact both Stardock Support and the person you bought it from so you can change the registration.
Reply #2 from GalCiv2 Forums Top
You should probably contact Paradox since they are the European publishers.
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Reply #3 from GalCiv2 Forums Top
you would have to get the serial information from the person you bought it from and send an email to [email protected] with your old account info and ur new account info. more info on it from the souce here. https://www.stardock.com/support.asp
Reply #4 from GalCiv2 Forums Top
That's not needed, just enter your info here https://www.galciv2.com/paradox/

And your new code will be emailed to you quite quickly.

EDIT: Huh, upon reading that I sound like a fraudster. It's a link to the section under downloads entitled "Bought your game in Europe?"

Link to the paradox code converter in this site.