Patch and German Version crashes the game after the intro

from GalCiv2 Forums
Debug Message: Version v1.0X.1 last updated on: Mon Mar 6 13:57:14 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/24/2006, 16:51:01
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: HEIKO-7CE369B2F
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 07/27/04 16:00:47 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 168MB used, 2293MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 PRO Family (Microsoft Corporation)
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9600 Series AGP (0x4150)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_0200174B&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: (Standardmonitor)
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6462
Driver Date: 8/4/2004 00:57:16
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_81521043&REV_02
Manufacturer ID: 65535
Product ID: 65535
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.5150
Driver Date: 6/7/2004 17:26:56
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9600 PRO Family (Microsoft Corporation)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 a6d0c5e0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Heiko\Eigene Dateien\My Games\GalCiv2\*.StarSystems
Debug Message: No files found matching mask C:\Dokumente und Einstellungen\Heiko\Eigene Dateien\My Games\GalCiv2\*.raceconfig
15,606 views 14 replies
Reply #1 from GalCiv2 Forums Top
You are using extremely old graphics drivers. Try to get new Catalyst drives for your card. This should fix the crashes.
I think the English version also had troubles running with old drivers.
Reply #2 from GalCiv2 Forums Top
@Markus:
This problem isn't related to the display-drivers, there are huge problems with the German release, the patch on the homepage is, as far as the reports in the board direct, only for the English/US-version of the game.
I get the same crash after patching with my German version, the English one runs fine.

btw. die Debuglog (a LITTLE more than the extract above) doesn't give any hint of whats going wrong, but I don't whant to post the 26kb in the board...

@Heiko:
Abwarten und Teetrinken, die Jungs arbeiten sicher intensiv dran, das Spiel ist ja gut verkauft worden und daher wird da sicher noch was kommen, nur noch aufregen, ist ärgerlich, aber wir werdens erstmal nicht ändern können, habs ja selber gekauft und mich schon über die klasse Verpackung gefreut, spiels erstmal ohne Patch, das geht auch. (English (short-version): relax, everthing will become fine )
CursorFX - Customize your Windows cursor
Reply #3 from GalCiv2 Forums Top
Ah, this explains the problems I am experiencing right now.
After upgrading every bit of driver I have found on my computer I was on the edge of giving up for today.
Not a moment I have been thinking about uninstalling and using the unpatched German version, silly me.

Seem I'll settle for uninstalling and downloading the english version from Stardock Central.
This should be working, right ?
Reply #4 from GalCiv2 Forums Top

We have no idea how the English patch works on the German version.  That's really something for Paradox to answer. They're the ones publishing it. http://forum.paradoxplaza.com/forum/forumdisplay.php?f=304

We will be putting some effort into trying to make patches work universally.  But I'm pretty sure the German version IS 1.0X already.

Reply #5 from GalCiv2 Forums Top
BTW, I'm pretty sure the German version is 1.0X
Reply #6 from GalCiv2 Forums Top
Hi Frogboy,

sorry, but it doesn't look like this, because (without patching) the debug-err says:
Debug Message: Version v1.0 last updated on: Sat Feb 4 16:26:34 2006
after the patch, the version has changed.
Is there a line or a file I could take a look on in order to see if it is "old" or "new"?
Reply #7 from GalCiv2 Forums Top
I don't think so.

Starting the game, unpatched, it identifies itself as 1.0.
Looking at the debug.err and it tells me:
Debug Message: Version v1.0

I quickly installed the game on my laptop, just to look up the version number.
Its running smoothly, yet unpatched, on my little laptop.

Edit:
WarEagle was quicker in replying.
Reply #8 from GalCiv2 Forums Top
Oh, I try to get newer driver but I don't find any. The game works without the patch and upgrade stuff. But I don't want to uninstall it, cause I buy the special limited edition and not the pure game at all. I hope there is a way to solve my problem.
Reply #9 from GalCiv2 Forums Top
Link
Reply #10 from GalCiv2 Forums Top
You are not the only one, I would say everyone having bought the game in Germany (German speeking release) has this problem. Frogboy already posted the patch 1.1 will be for all versions, so at least this update (the beta is announced for sunday, but I personnaly thing it will delay a little bit because of these problems) will bring your game on the actual version.
Since then: just reinstall and play the 1.0, it also is fun
Reply #12 from GalCiv2 Forums Top
@Darklor
is this something which is such important? At the moment there are 2 sides
a) don't play and wait
b) play and have fun, but risking to have to restart the current game
Boring or fun?
Reply #13 from GalCiv2 Forums Top
Frogboy? You are saying Paradox is the adress to note this, but they say:

Please note that Paradox is only the publisher of the game.
For Tech support or bug reports you should contact the Developer of the game.
The Bug reporting forum can be found HERELink

And in the German manual is to read stardock makes the support !!!!!