Can you post your debug.err file here so we can get a better idea of system setup? Hopefully we can get your problem fixed ASAP. Thanks!

Can you post your debug.err file here so we can get a better idea of system setup? Hopefully we can get your problem fixed ASAP. Thanks!

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/31/2006, 23:36:24
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KRIS-1V9NQQCYD7
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: Dutch (Regional Setting: Dutch)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 04/18/03 02:02:19 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 1022MB RAM
Page File: 517MB used, 1945MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X800 PRO AGP (0x4A49)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4A49&SUBSYS_00341043&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (75Hz)
Monitor Name: Belinea 10 30 55 / Art. No. 103055
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6575
Driver Date: 9/15/2005 04:58:47
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_80F31043&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.3630
Driver Date: 6/2/2003 13:42:14
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

I am having the same problem, and noticed from your debug that I have the same video card as you... Maybe it's related to the video card? Although, mine has yet to magically fix itself since I updated to 1.1 Beta 2... Any ideas on what you MAY have done to fix the problem?

"I am having the same problem, and noticed from your debug that I have the same video card as you... Maybe it's related to the video card? Although, mine has yet to magically fix itself since I updated to 1.1 Beta 2... Any ideas on what you MAY have done to fix the problem?"

Between the moment it worked and when it didn't do a lot. I played some civ4, norton anti-virus did it's regular scan and because it found some adware in my temp folders, cleared I all my temp folders(both the windows directory one and the one in "my documents") . Their was also a reboot but previous reboots didn't solved the problem.

I have this problem as well, and my drivers are new, so i dont think that's the problem

Heres my debug.err:

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/3/2006, 13:17:46
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MOENG
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: INTELR
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 557MB used, 2415MB available
Windows Dir: F:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9200 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9200 SE AGP (0x5964)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5964&SUBSYS_280117EE&REV_01
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6517
Driver Date: 2/22/2005 19:36:23
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: C-Media Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_A41910FD&REV_10
Manufacturer ID: 1
Product ID: 100
Driver Name: cmaudio.sys
Provider: C-Media
Driver Version: 5.12.0001.0643
Driver Date: 11/18/2002 16:51:40
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): RADEON 9200 SERIES
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 32
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b25eb070
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\*.StarSystems
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask F:\Documents and Settings\Michael Moeng\My Documents\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally

Having the same issue.

1) I uninstalled the application .. then reloaded it
2) I uninstalled that and reloaded an older version (and the older version also now has the same problem)
3) uninstalled the older version deleted all files and folders in Stardock folders (renamed saved games folder) Then reinstalled from archive

Nada. Going to check current drivers then repost.


Ok, one thing I did not metion is that I updated Stardock Client.. now after reboot everything is working fine. .. probably go ahead and update my drivers also.. but just to note rebooting fixed the issue for me.

Debug message as follows.


Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/3/2006, 18:54:26
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DJN3KNMSWRK01
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: PowerEdge 400SC
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Physical Memory: 1022MB RAM
Page File: 263MB used, 2196MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 8500 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 8500 Series AGP (0x514C)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_514C&SUBSYS_013A1002&REV_00
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: L365
Monitor Max Resolution: 1024,768
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6575
Driver Date: 9/14/2005 21:58:47
DirectX Acceleration Enabled: Yes

Problem cleared up on its own. I hadn't updated my drivers (yikes, they are old. I restarted my computer (ok, shut it down for the night and came back), and the problem is gone.

--Loch