I get a error message when running the game. Does anyone have a solution?

The error message I recive is this; Galactic Civilizations has encountered a problem and needs to close. We are sorry for the inconvenience.

from GalCiv2 Forums
The error message I recive is this; Galactic Civilizations has encountered a problem and needs to close. We are sorry for the inconvenience.

Real help the message that windows produces, thanks microsoft;)
3,032 views 3 replies
Reply #1 from GalCiv2 Forums Top
Well, that's pretty generic alright. Before support gets ahold of you, I'll recommend the general solutions.

1) Make sure your video and sound drivers are up to date.

2) Make sure you have the latest patch

3) Post the debug.err (it's in the game directory)
Reply #2 from GalCiv2 Forums Top
Got same problem here. Think its my outdated driver for my radeon 9200. usually only crashes when i have just created a new ship design.
SoundPackager - Customize the Windows sound scheme
Reply #3 from GalCiv2 Forums Top
I have all the latest drivers including graphic driver, windows is up-to-date and the game is fully patched.

Here is the debug.err:

Debug Message: Version v1.0X.1 last updated on: Mon Mar 6 13:57:14 2006
Debug Message: Could not find a TGN Serial No.

What is a TGN serial number?
I appreciate the help;)