Problems with Sound

I recently bought the game, but find I have a number of sound related problems, namely, the audio on the tutorials and the soundtrack in general tends to stick every now and again, like a stuck record. I have the latest drivers for my Audigy 2 card, have tried uninstalling and reinstalling both the sound card drivers, the game itself and Windows Media player 10. I have Direct x 9.0c and am generally stumped on how to solve this issue. I even tried reducing antialiasing to zero, but no joy. Any ideas? It is not a game killing issue, but it is very annoying as it occurs quite frequently.
5,111 views 7 replies
Reply #1 Top
Post your debug.err file or dxdiag info please.
Reply #2 Top
Same problem here. It seems to happen when the entire game slows down (background AI process maybe?). The system stops filling the audio buffer and the sound subsystem churns with what data it has left. I was under the impression that it as happening to everyone… ?

Xp SP2, P4 1.7, 1GB, SB Live Value, Radeon 9800 pro.

-Brian
Reply #3 Top
Exact same problem too. Does not ruin the game but is an annoyance.

Debug file


DirectX Version: DirectX 9.0c (4.09.0000.0904)

Operating System: Windows XP Professional (5.1, Build 2600)
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, ~2.8GHz
Physical Memory: 510MB RAM
Page File: 205MB used, 1041MB available

Card Name: NVIDIA GeForce FX 5200 Ultra
Manufacturer: NVIDIA
Chip Type: GeForce FX 5200 Ultra
DAC Type: Integrated RAMDAC
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (72Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8198
Driver Date: 12/10/2005 03:06:00
DirectX Acceleration Enabled: Yes



Sound info
Description: DMX 6fire Wave
Default Sound Playback: Yes
Default Voice Playback: Yes
Driver Name: dmx6fire.sys
Provider: TerraTec
Driver Version: 5.40.0003.0130
Driver Date: 7/18/2005 18:13:26
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_3_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce FX 5200 Ultra
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 72
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask D:\Documents and Settings\**************\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Cannot find component ArnorianArmor for shiptype Rampart 2.
Debug Message: Cannot find component Telepathic Defense for shiptype Rampart 2.
Debug Message: Cannot find component ArnorianArmor for shiptype Vindicator.
Debug Message: Cannot find component Telepathic Defense for shiptype Vindicator.
Debug Message: Cannot find component ArnorianArmor for shiptype Aon Battlecruiser.
Debug Message: Cannot find component ArnorianArmor for shiptype Ajax Cruiser.
Debug Message: Cannot find component ArnorianArmor for shiptype Ajax Cruiser.
Debug Message: Cannot find component Telepathic Defense for shiptype Ajax Cruiser.
Debug Message: Cannot find component Telepathic Defense for shiptype Ajax Cruiser.
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Clear data definitions.
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Race_Title
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Name_Value
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Race_Value
Debug Message: Clear data definitions.
Debug Message: No files found matching mask D:\Documents and Settings\**************\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Cannot find component ArnorianArmor for shiptype Rampart 2.
Debug Message: Cannot find component Telepathic Defense for shiptype Rampart 2.
Debug Message: Cannot find component ArnorianArmor for shiptype Vindicator.
Debug Message: Cannot find component Telepathic Defense for shiptype Vindicator.
Debug Message: Cannot find component ArnorianArmor for shiptype Aon Battlecruiser.
Debug Message: Cannot find component ArnorianArmor for shiptype Ajax Cruiser.
Debug Message: Cannot find component ArnorianArmor for shiptype Ajax Cruiser.
Debug Message: Cannot find component Telepathic Defense for shiptype Ajax Cruiser.
Debug Message: Cannot find component Telepathic Defense for shiptype Ajax Cruiser.
Debug Message: No custom map selected. Setting random galaxy size.
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 14.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 18
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 50
Debug Message: Drengin Empire: Intellence -> 50
Debug Message: Altarian Republic: Intellence -> 50
Debug Message: Arcean Empire: Intellence -> 50
Debug Message: Torian Confederation: Intellence -> 50
Debug Message: Yor Collective: Intellence -> 50
Debug Message: Dominion of Korx: Intellence -> 50
Debug Message: Drath Legion: Intellence -> 50
Debug Message: Iconian Refuge: Intellence -> 50
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Government_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Governor_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Stats_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Graphs_Tab
Debug Message: EconomicWnd: Cannot find OBJID Template_Button_Back
Debug Message: Destroying ship Terran Alliance Colony. Orbiting: 0
Debug Message: Destroying ship Drengin Empire Colony. Orbiting: 0
Debug Message: Destroying ship Torian Confederation Colony. Orbiting: 0
Debug Message: Destroying ship Yor Collective Colony. Orbiting: 0
Debug Message: Destroying ship Drath Legion Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Terran Alliance (0): Researching: Xeno Research
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: Altarian Republic (2): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Xeno Research
Debug Message: Torian Confederation (4): Researching: Space Militarization
Debug Message: Yor Collective (5): Researching: Xeno Research
Debug Message: Dominion of Korx (6): Researching: Planetary Improvements
Debug Message: Drath Legion (7): Researching: Xeno Research
Debug Message: Iconian Refuge (9): Researching: Xeno Research
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Destroying ship Arcean Empire Colony. Orbiting: 0
Debug Message: Destroying ship Dominion of Korx Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Terran Alliance (0): Researching: New Propulsion Techniques
Debug Message: Drengin Empire (1): Researching: New Propulsion Techniques
Debug Message: Altarian Republic (2): Researching: Galactic Warfare
Debug Message: Arcean Empire (3): Researching: Diplomatic Relations
Debug Message: Yor Collective (5): Researching: Space Militarization
Debug Message: Drath Legion (7): Researching: New Propulsion Techniques
Debug Message: Terran Alliance (0): Researching: Ion Drive
Debug Message: Drengin Empire (1): Researching: Space Militarization
Debug Message: Drath Legion (7): Researching: Space Militarization
Debug Message: Iconian Refuge (9): Researching: Planetary Improvements
Debug Message: OptionsWnd: Quit Btn
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Reply #4 Top
Edit: Double post deleted.
Reply #5 Top
I hope your sound problem gets fixed.

I have one too, but it's minor in comparison. I play with a headset, and no matter what I have the sound turned down to in game (because full volume is too loud for the headset), when I load up the game it blares at maximum... until I fiddle with the sliders. I could even turn the sliders UP, and the volume would go down...because even up from where I had set them is below maximum volume.

It's annoying.
Reply #6 Top
I posted the original query.

Here is my Debug.err file as requested:

Debug Message: Version v1.0X.2 last updated on: Tue Mar 7 15:02:59 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: Can't find galciv2 serial in registry subdirectory GalCiv2.
Debug Message: Can't find any serial numbers.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 3/16/2006, 21:53:52
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DAVE
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Medallion BIOS v6.0
Processor: AMD Athlon(TM)Processor, MMX, 3DNow, ~2.0GHz
Physical Memory: 1024MB RAM
Page File: 311MB used, 2152MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON 9600 Series AGP (0x4152)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4152&SUBSYS_7C29174B&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (90Hz)
Monitor Name: Mitsubishi Diamond Pro 920
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6587
Driver Date: 11/23/2005 03:51:09
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [FF40]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1164
Driver Date: 12/8/2005 11:55:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: C-Media Wave Device
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_13F6&DEV_0111&SUBSYS_80E21043&REV_10
Manufacturer ID: 1
Product ID: 100
Driver Name: cmaudio.sys
Provider: C-Media
Driver Version: 5.12.0001.0643
Driver Date: 11/18/2002 15:51:40
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9600 SERIES
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 90
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\***********\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\***************\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\***************\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: No files found matching mask C:\Documents and Settings\*************\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Num Anomalies: 14
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 10
Debug Message: Altarian Republic: Intellence -> 80
Debug Message: Arcean Empire: Intellence -> 80
Debug Message: Yor Collective: Intellence -> 10
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: Altarian Republic (2): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Xeno Research
Debug Message: Yor Collective (5): Researching: Xeno Research
Debug Message: Dread Lords (23): Researching:
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Dread Lords (23): Researching:
Debug Message: Updating ZOC.
Debug Message: Election
Debug Message: Dread Lords senate and their party in control is 0
Debug Message: Federalists running for re-election...
Debug Message: Altarian Republic (2): Researching: Research Centers
Debug Message: Arcean Empire (3): Researching: Planetary Improvements
Debug Message: Dread Lords (23): Researching:
Debug Message: Updating ZOC.
Debug Message: Drengin Empire (1): Researching: Planetary Improvements
Debug Message: Yor Collective (5): Researching: Xeno Communications
Debug Message: Dread Lords (23): Researching:
Debug Message: Doing final stat calculations.
Debug Message: End of Game Save
Debug Message: Saving game C:\Documents and Settings\*************\My Documents\My Games\GalCiv2\Dread Lords Campaign\Siege_EndGameSave.sav
Debug Message: Num Sectors Across: 5
Debug Message: Max num techs: 248
Debug Message: Total tech data size: 147504 Max tech size: 1891
Debug Message: Total improvement db size: 62512
Debug Message: Component defs data size: 115304
Debug Message: Total ship class data size: 29897 Max ship class data size: 667
Debug Message: No files found matching mask C:\Documents and Settings\************\My Documents\My Games\GalCiv2\ships\s*_UD_*.shipcfg
Debug Message: Total Ship config data size: 0 Max ship config data size: 0
Debug Message: Total anomaly types data: 17300, Max anomaly type size: 692
Debug Message: Total random event data size: 31907 Max random event size: 1276
Debug Message: Total UP issue data size: 236940 Max UP issue size: 7180
Debug Message: Total resource type data size: 1600 Max resource type data size: 332
Debug Message: Total invasion tatic data size: 2790 Max invasion tactic data size: 476
Debug Message: Total starbase module data size: 318240 Max starbase module size: 3536
Debug Message: Total political party data size: 13576 Max political party size: 1697
Debug Message: Total planet types data size: 0 Max planet type size: 0
Debug Message: Total star type data size: 6896 Max star type size: 862
Debug Message: Game Object data: 16
Debug Message: Galaxy data: 14089
Debug Message: FOW data: 5220
Debug Message: ZOC data: 176
Debug Message: Total Planet data size: 62204 Max Planet data size: 4514
Debug Message: Total Star data size: 4240 Max Star data size: 424
Debug Message: Total Anomaly data size: 4872 Max Anomaly data size: 348
Debug Message: Total Space resource data size: 1812 Max space resource data size: 302
Debug Message: Total Civilization data size: 627334 Max Civ data size: 89929
Debug Message: Total Colony data size: 1960 Max colony data size: 270
Debug Message: Total Rally point data size: 0 Max Rallypoint data size: 0
Debug Message: Total Ship data size: 17228 Max Ship Data size: 1496
Debug Message: Total Fleet data size: 0 Max Fleet Data size: 0
Debug Message: Save game finished.
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 3 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Reply #7 Top
I posted my info twice it would appear, so have deleted the second post. While we are on the topic of glitches, I would also like to report, that often, late game, my end-turn button seems to disappear for inordinate amounts of time.