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This week!

I can't believe we get paid to do this. We play a computer game and as we play it, make tweaks and changes and additions.

The team has been monitoring this thread looking for little things to tweak and change.  We've also been reading through bug reports, documentation errors, that kind of thing. 

Now, the marketing side of things here thinks it's not a good idea to put out two updates so soon after release. The rationale, which I think many of you will agree with, is that it sends a message to potential critics that would say "Oh, man, they had to put out 2 'patches' in the first week to get that thing good."  Hopefully players of the game can attest that generally speaking, the game's pretty solid.

Though, we could kick ourselves for the Goto bug we introduced in the 1.0D release (the retail version didn't have the goto feature) which resulted in ship designs crashing.  I guess we got too cocky.

So why are we doing an update this week? Two reasons:

1) A lot of people didn't get their preorders fulfilled until this week. In fact, quite a few people still haven't gotten it.  If we were the emperor of Earth, we'd have more direct control.  As-is, it's hard enough getting many retailers to simply get a box shot up or list the developer AND publisher as Stardock (Take 2 is the distributor).  So getting the game on shelves in quantity is a trick.

So we want those players who get the game this week to be able to come home and know that their "wait" was rewarded with a better game.

and

2) For people who already have the game but ran into issue XYZ or really wanted some playability tweak.  We don't want them to have to wait a month to get that stuff.

So what have we done?

This is not a complete list so bear with me:

GPU Throttling. The graphics engine in GalCiv II is designed so that it will scale up.  As early modders are finding, you can put in movie quality ship models and they'll run. We don't cap polygon counts.  We use specular lighting. We use bump mapping. We use all kinds of different effects.  And the result is that it can push your video card hard. Or, more to the point, hot. 

Hot means power which means less battery life for laptop users. It also means users who have plugged in that Geforce 7800 into their existing PC may find it too hot and weird things can happen.  The framerate counter in GalCiv at full screen is unreliable on LCD monitors (it will always say 60fps).  But we have people getting 300fps.  And that's just insane.

So the throttling OPTION will be on by default and won't make any difference in performance. It simply puts a Sleep(5) in if the frame rate gets crazy.  Those 5 miliseconds can bring down a GPU temp by 20C in our testing.  For 95% of you, this means nothing but 5% out of tens of thosuands is non-trivial.

Better tooltips. Let's face it, our tooltips suck.  We're sorry. You get playing the game and you just never use them and forget that new players use them like crazy.  So we're working on making that better.

Better slider controls. It's annoying to be playing for the 11th hour straight and the various slider controls seem to lose their grip. So we've made that better.

Social Production Bonus. The Social production bonus ability that is documented but not in the game is in the game now.

New components. Telepathic Defense, Subspace Rebounder, Dynamic Shielding, Arnorian Battle Armor.

Metaverse tweaks. This is going to be an ongoing thing. So if you're dissatisfied with your score on the metaverse, definitely let usk now because we will be adjusting the system and making those adjustments retroactively. 

Versioning. Saved games will include the version now so we can warn you if a new version is going to mess up an old version. Similarly, this will help us be able to update the save game system without it affecting your ship designs. Same for race configurations.

User Interface. A ton of little UI tweaks that I suspect most people won't notice.  Fixed some typos ("high-densitive" - we made up a new word! w00t!)

Cosmetic improvements. Added icons to the trade window offer area, few other tweaks here and there to make things nicer looking.

Exploits. This will be an ongoing thing but we're trying to fix exploits since that can damage the integrity of the Metaverse.

Capturing Planets. Trade goods, galactic achievements now transfer their benefits to the conquering planet.

It's only Tuesday so we'll be tweaking more.  Tomorrow afternoon we'll start putting it through QA for a release later this week.

After that, we'll be moving on to a more significant update based on player feedback.  The ship design features in the game have clearly taken on a life of their own.  There's also a ton of tweaks, small bugs, playability issues that need to be addressed.  We also have 3 significant issues that as soon as we figure them out and can reproduce them we'll address (GF 6600/6800 disappearing mouse issue -- use the hardware mouse cursor in the meantime, loading a saved game multiple times within a game will cause a corrupt autosave on some systems - still not able to reproduce here, and the people who get random CTDs while playing, we think the heat issue will resolve most of that).  But we're still working on those.

The bigger updates will require a beta so what you'll end up seeing on Stardock Central will be betas which you can optionally download if you want. 

It should be noted: You do NOT have to use these updates.  We just consider free updates to be part of the support you receive when you bought the game.  So don't feel you have to use these updates if you don't want. !FROGCARE!

46,339 views 74 replies
Reply #1 Top
Sorry . . refreshed . . and only got the title of this post. Removed my question.
Reply #2 Top
Yay fixes and updates. Looking forward to this.

Of course after all the fixes are done, I expect a lot of content additions. What are the stats on the new weapons?
Reply #3 Top
yeah, some people might say that you already released two patches and weren't prepared but since its in response to problems reported after game release, I just think it shows that you guys are trying to be on top of things and responsive to the gaming community's needs. (and I certainly don't expect you guys to test every possible system configuration and come up with every possible way concievable to try to exploit the game) Keep up the good work!
Reply #4 Top
Social Production Bonus. The Social production bonus ability that is documented but not in the game is in the game now.


That's great! But I gotta ask: what about the Population Growth and Research bonuses? As has been discussed extensively, pop growth is capped and therefore useless and Research bonus works very differently than what the in-game documention says it does. Are these not going to be changed?
Reply #5 Top
Good to know you are doing anything possible to improve the overall experience. Please let us know when you will be considering adding new stuff. I'm really looking forward to the terror star you din't have the time to include!
Reply #6 Top
Congratulations!

You just became my favourite game company! Well ... okay ... there really wasn't that much competition out there ... but still - its gotta count for something.

Should we use the same thread to make suggestions, or should we have another thread where suggestions can be posted regardless if it is an easy one or not?

Dano
Reply #7 Top
Also, I hope you will fix the phantom turn load-game bug as well.
Reply #8 Top
I actually had a question about the new components. Are they just jewelry for your ships or are they new technologies that can be researched.

By the way guys great job on the game. I cant stop playing it and i have finals next week. Must... Study...
Reply #9 Top
Everything sounds great. I was wondering though about scanning modules for starbases. I thought I read that after the last patch they would be availbable for install on all types of starbases; so far I can only install them on military bases. It'd be nice to be able to put them on all bases, since they all can install every kind of defense already it would make sense if they could install the most advanced senors available.
Reply #10 Top
Now, the marketing side of things here thinks it's not a good idea to put out two updates so soon after release. The rationale, which I think many of you will agree with, is that it sends a message to potential critics that would say "Oh, man, they had to put out 2 'patches' in the first week to get that thing good." Hopefully players of the game can attest that generally speaking, the game's pretty solid.


Whoever thinks that is out of the loop.
You can tell those people how I bought GalCiv 2 : Saturday I opened the forum, saw 1st patch was already released, told myself "Wow those guys actually care about customers' issues and show reactivity!" and promtly bought the game.
Quality has been long dead and burried for PC video games. The true king is Support. If you provide a reactive support, people will forget any issue they had to face. On the contrary, if you do not people will never forget it : less one customer for you for this game and most likely the coming ones.

Really, whoever thinks that should be slapped.
Everything single day I debug softwares for mobiles phones. Once those phones are sold its over. You can't fix any bug found by the customer. If you have a serious bug, those are million units brought back and million $ lost, period. And those issues can appear in 1 day or 1 month or even 1 year.
You on the contrary still have the possibility to fix / improve things after a release. You can't imagine how golden this is. Love it and use it, use it as often as possible.

Sorry for the rant, but this is the kind of attitude that drives me crazy because it's part of the reason why PC video game market is dying. If people think Support shouldn't be used to it's fullest then we may aswell all throw our PCs and just move to consoles.
Reply #11 Top
Shadow warrior most of those techs can be researched after you research Xeno ethics almost all of them lie under the Good side of the universe. Good side tends to focus on defensive techs. Which is nice because i spent all that time getting those research points and no Rebounder

By the way if you haven't thougth abuot researchign Xeno Ethics i really would consider it there are some nice bonuses that go with choosing an alignment.
Reply #12 Top
One of the main reasons I have been touting about this game to my friends is the Support! Quick fixes for nasty bugs and later on additional contect is the way to go!
Reply #13 Top
This may be a revelation for the marketing dept. but the closer a game is to perfect, the more it will sell.
Reply #14 Top
Kind of a contrast compared to the "support" that was given by the Antichrist ... whoops ... I meant Atari for MOO3.

"Cool! A game that actually doesn't do anything even on level Impossible!!"

How long did it take them to fix this game breaking bug???? The game came out Feb, the patch came out JUNE!!!!!!!! 4 FRACKING MONTHS!

I laugh thinking about all their excuses ... "Well you know, this is a really complicated game where everything touches and has an effect on something else, so you can't just fix one thing" Translation - Spaghetti Code. Oh well, at least the game fundamentally sucked. It would have been worse if it was potentially great.

Sorry for the rant ... but the anti-ch ... (why do I KEEP doing that????) .... but Atari really angered me and I have boycotted them forever!

Way to go Stardock. I hope you guys make a mint ... well, not so much that EA offers you a zillion dollars and gobbles you up.

Dano
Reply #15 Top
all I see from this company is a stellar degree of support and customer service, along with innovative ideas and dedicated staff. I find I wait a month or even two for some of the more unreliable companies games to land in my hands. I will not buy an unfinished product. Some of my favorite games are plagued by bugs and only modders come to save them.

Not so with Gal Civ 2. A fantastic update, then another? What more could anyone want? I played Gal Civ 1 up until the day i installed Gal Civ 2. I hope I have convinced at least 10 or 12 people to buy this game. It's top of the line.
Reply #16 Top
This is a minor tweak that I hope you include in the new patch: planet city lights. They are not working as they should. I and many others have documented how they are bugged, either not appearing ever, such as a hugely poplulated fully built up planet, or appearing in places they shouldn't like uninhabited planets, some players just never ever see them. The lucky ones who do see them say they happen totally randomly and are bugged. The thread can be found here: https://forums.galciv2.com/?ForumID=162&AID=102806&cmd=myposts#807364
Reply #17 Top
Yay!

I don't care how many updates you release in the first few weeks, it only makes the game better! If someone says that you're compensating for something... tell them to go soak their head.

I can't wait for the update!
Reply #18 Top
I wish other game companies supported their products this well...thanks Spacedock. Oh, and for those that say to you "oooohhh, two patches so soon", I would say to them that I wish all game companies released patches to solve problems this quickly...or released patches at all! If someone is playing a game that didn't need a patch the week after release, please tell me about it and watch the pigs fly out my *bleep*.
Reply #19 Top
Wow, it sounds like a huge job to implement even some of the suggestions in the linked thread. Well, nevermind - as long as MY ideas are implemented!

The update plans sound good, keep it coming!
Reply #20 Top
"Oh, man, they had to put out 2 'patches' in the first week to get that thing good."


Working in the software industry myself, we call these "too frequent" patches "feature updates"
Reply #21 Top
Wait.

I'm unfamiliar with this concept.

A gaming company which promptly and actively updates, patches, and listens to player input?

I'm feeling faint... (And I'm feeling that marketing needs a punch.)

To you guys!
Reply #22 Top
I can't believe I'm saying this, but don't be too hard on marketing. They do have a certain amount of justification for their advice. There's a status quo in gaming that a lot of people want to protect, and Stardock isn't really supporting that. They're a small company, they're very involved with their players (the only other game-maker I can think of that's as personally involved with his players is Steve Fawkner), and they have their own digital distribution system, for example. GCII is a very ambitious game by any standards, it's received a lot of attention for such a small company, and I don't doubt that there are plenty of people out there who are only too happy to take some potshots at it. Marketing's correct; two patches in two weeks can be used as ammunition.

That said, Frogboy, I don't disagree with your decision, and I'm looking forward to the patch. I never expect a game to come out with no problems or room for tweaks, and I usually prefer to wait until the first or second patch has been released before I even buy a game (GCII being a very rare exception). You should be proud of the work you've put in and continue to put into this -- you kids have made a damn fine game.
Reply #23 Top
This is exactly why I bought GalCivII and will be more inclined to look at your games for purchase in the future: You take care of customers and don't abuse them.

Thank you to Brad and the whole team!
Reply #25 Top
Let's face it, our tooltips suck


Tell your marketing department that you have gained so much respect from me for being able to say something like that (and my respect is already sky-high). And I love the continuous updating. It's like Christmas every week!