Gah i can't even change my "nick" it tells me that name is already in use.

Wow, your system is perfectly designed to annoy some of your best customers, grats.

Thanks T-man
I need to know where email the stuff or pm you

****Ignore this got your email and replied to you already, thanks****

I have a similar problem.

I have the ordered address and the startdock.net address being different and neither have my serial.

Any thoughts? I'm currently unable to download GC2.

Regards,

Harnak

I seem to be having the same problem

Both of my accounts are on the same email address, but in Stardock Central it keeps telling me that my address wasn't found, and to try again, when I look up serial numbers. Seems kinda strange that it would find my purchase, but not be able to register. Oh well...I'm sure I will love the game, when I finally get a chance to play!

I'm having the same issue guys. I bought my copy at Gamestop, and everything was fine until I downloaded and installed the latest patch. (v1.0X) Now I'm having the activation issues. The email address I used was ccc2501@comcast.net. Thanks in advance...

I'm having a similar problem... can you check out my account and see if it's screwed?

OK, I think I'm in the same boat here...
I couldn't seem to register (on the website) with either my hotmail address (thats my Stardock account one, I got a syntax error) or my yahoo address (I got a -699 error). So I contacted tech support, they say I'm fine, I dl stardock central and theres GalCiv I & II in Purchased Software... but it says it can't validate my registration for GalCiv II, and I'm getting the 'Invalid Registration' message when I try to play the game. I've tried both the Paradox serial and the serial Stardock mailed me, neither works.
Please help!

I visited the link for Paradox to get the serial number and it keeps saying that the CD number is invalid, entered it multiple times! SDC doesn't recognise it, if I do a lookup it only brings up the number for my old copy of GC1, I can't seem to be able to register to update ANYWHERE, the game crashes every time I try to save a custom ship... I think that I'll take it back to the store on Monday, this has been the most frustrating experience in years.

Finally found what might be the solution. I sent an email to activate@stardock.com with the data given to me when trying to activate offline...all this what not clear I think. I hope this time it works. I've 20 minutes by car to get to internet access...

Do someone know how much time it takes to get the instructions ? I might consider not waiting all day long...Thanks !

Me too have the two accounts problem and no response to my emails. More I've bought in Europe and I have only a serial number.

I am also having problems getting the game register, the email that gets sent to me comes to the same email address as this account and i have no clue what is going wrong. Adding onto this when i check support for my registration numbers it doesn't send the one for galactic civ 2, just those that i registered before. I am not sure why it didn't get set to the email this account is set to as i got the registeration code... The other possiblity and the only thing i can think of as why to this does not work is that the game was registered as a gift and there was not an email address present in the gift portion.. It might be confusing my older account which i now got the information back for "distroey" with the related hotmail link that can be upgraded to the email for this account (or you can leave it as the other one and i'll change it)

An update to this at the bottom of the email sent to me has the same email for using the stardock store as my stardock.net account, but the game still will not register.

Me too...sic.

Maybe one daaaay I can plaaay so my money were not thrown awaaay.....

6 days from my first s.o.s.