STICKY: Getting the game running!

Questions? Problems? We're here!

from GalCiv2 Forums

If you run into same basic problem such as:

a) Game doesn't load

b) Game causes your computer to catch fire

c) Game formats the hard drives of your neighbor's computer even though it's not connected to the net.

d) Some other basic problem that is keeping the game from running for you.

Then post here.

WE NEED:

1) Your debug.err info (which is located in your GalCiv II directory)

2) Any other info you think is pertinent (such as what you were doing)

ALSO:

MOST COMMON REASONS:

a) You're running your desktop in 16-bit color

or

b) You have ancient video drivers.

35,974 views 95 replies
Reply #1 from Stardock Forums Top

Here's a report I saw:

Game wouldn't load for them:

This was their debug.err

I have a problem when launching the game. I get a dark screen and the game won't initialize. I checked stickied posts and all my drivers are up to date, but it didn't help

Here is the debug.err log

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 20:04:17
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JJ
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: French (Regional Setting: French)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Physical Memory: 1024MB RAM
Page File: 250MB used, 2209MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 6600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F1&SUBSYS_00&REV_A2
Display Memory: 128.0 MB
Current Display Mode: 1280 x 960 (32 bit) (85Hz)
Monitor Name: Iiyama HM703UT, VisionMaster Pro 413
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8198
Driver Date: 12/10/2005 03:06:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [C000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0444
Driver Date: 10/18/2004 14:21:24
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start

Reply #2 from Stardock Forums Top
I turn the game on and it loads fine but with half the screen missing. The stardock logo on the splash video is on the far right of my screen. There is not a newer driver out there for my video card. I have a laptop, dx9c and the latest omega driver for my vcard because HP stopped supporting this laptop with drivers. Help, I can run much more graphic intensive games on this laptop that require dx9c without a problem.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 12:14:06
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ANDERSON2
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion zd7000 (DM788A#ABA)
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
Physical Memory: 510MB RAM
Page File: 222MB used, 1280MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: GeForce4 448 Go (Omega 1.6693) (P)
Manufacturer: NVIDIA (Omega 1.6693) (P)
Chip Type: GeForce4 448 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0186&SUBSYS_006A103C&REV_A2
Display Memory: 64.0 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6693
Driver Date: 10/29/2004 12:50:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Conexant AMC Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_006A103C&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: camcaud.sys
Provider: Conexant
Driver Version: 6.13.0010.8310
Driver Date: 4/29/2004 13:09:20
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): GeForce4 448 Go (Omega 1.6693) (P)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 9e8f6e40
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Joshua Anderson\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Joshua Anderson\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Joshua Anderson\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Clear data definitions.
Debug Message: Killing Galaxy: Completed
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 1 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally
Galactic Civilizations IV
Reply #3 from GalCiv2 Forums Top
Hi,

I just installed GalCiv2 on a Fujitsu C2210 laptop. I had already installed DirectX 9.0c a few weeks ago. On first launch of GalCiv2 I received a warning dialog that DirectX 9.0c or a more recent video driver from the manufacturer was necessary. I checked the driver from Fujitsu and it was the most recent driver already installed. On second launch my screen goes black and doesn't respond. I have to kill the application with Task Manager.

Here's debug.err after the kill:


Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 13:44:38
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MOGI
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: Japanese)
System Manufacturer: FUJITSU
System Model: FPC03080AL
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.20GHz
Physical Memory: 478MB RAM
Page File: 329MB used, 792MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON IGP 340M
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RS200M
DAC Type: Internal DAC(350MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4337&SUBSYS_11A410CF&REV_00
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (16 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.13.0010.6200
Driver Date: 10/28/2002 05:32:42
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_11C310CF&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3717.0000
Driver Date: 10/31/2002 23:04:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Bluetooth Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO
Manufacturer ID: 1
Product ID: 100
Driver Name: btaudio.sys
Provider: WIDCOMM Inc.
Driver Version: 3.00.0000.0002
Driver Date: 1/20/2004 18:47:08
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON IGP 340M
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: Hardware does not support a color cursor.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Reply #4 from Stardock Forums Top
I fixed my problem by disabling anti-aliasing. I am upset with the support though. The devs in the chat room quit responding to me after about 5 minutes. My internet connection was still going strong though as I was surfing here and at omegadrivers to try a redownload of the drivers I already had. So, if your screen is stretched and looks all funny but you have new drivers then disabling anti-aliasing might work. I would also like someone from stardock to email me.
Reply #5 from Stardock Forums Top
Eric:
Current Display Mode: 1024 x 768 (16 bit) (60Hz)


Try it again when you set your display mode to 32-bit.
That's a known issue, and also it says your drivers are from 2002! I'd check ATI's site for an update, not Fujitsu.
Reply #6 from Stardock Forums Top
Good Citizen TandonMiir,

Thanks bundles! Going to 32 bit seemed to work. A quick glance at ATI didn't show an update. If I run into further graphics problems I'll look more carefully at the website to make sure I didn't miss anything.

--Eric
Reply #7 from Stardock Forums Top
hello, hopefully this is the correct area to post this issue.

The error I get when I try to start the game is "The product appears to be validated but the serial number or the machine SID don't match"

I have ensured the Serial is correct by having the lookup done (Lookup Serial Number in Stardock Central) and copied the serial sent in the email into the registration in stardock central, and in the update serial option on the games splash screen. Do I somehow have a different serial than the game is expecting?
Reply #8 from Stardock Forums Top
ack, nevermind, it was answered in another thread. sorry for the trouble!
Reply #9 from GalCiv2 Forums Top
brigiton,

Omega drivers has not updated their NVIDIA drivers for a while (I think that their latest version is 66.93 while NVIDIA is at 81.98). You should check out laptopvideo2go http://www.laptopvideo2go.com. I would stick with the 81.98 drivers since anything higher is a beta driver and they can be a little unstable. You will also need to download the modified .inf file and replace the original one with the modified one before installing the driver. There should be some instructions somewhere on the site. I hope this helps.
Reply #10 from Stardock Forums Top
Me again.

So I could get to the point of entering in my choices for a new game, but the game itself wouldn't progress beyond the "Loading" screen. At that point I scoured the ATI website for a video driver update appropriate to my hardware and found one, from 2003. Its still old; but, newer than what I had. After installing the new video driver things got worse. Now I cannot get beyond the opening movie. When I hit a key to skip the movie (no matter what length into the movie or letting it follow its course to the end) the application hangs. The screen stays at the last image for about 90 seconds and the sound is like a skipping CD player. Then the PC goes into the blue screen of death. I've tried this with the "debug" command line option and it sometimes goes a little further before crashing (main menu screen showed and then boom, sometimes same behavior as no "debug" option.) I'm attaching the debug.err for the non-debug run. The debug run is about 60K and I can send it on request.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 15:10:08
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: MOGI
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: Japanese)
System Manufacturer: FUJITSU
System Model: FPC03080AL
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.20GHz
Physical Memory: 478MB RAM
Page File: 285MB used, 836MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON IGP 340M
Manufacturer: ATI Technologies Inc.
Chip Type: RS200M AGP (0x4337)
DAC Type: Internal DAC(350MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4337&SUBSYS_11A410CF&REV_00
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6375
Driver Date: 7/10/2003 21:52:08
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_11C310CF&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3717.0000
Driver Date: 10/31/2002 23:04:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Bluetooth Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: {95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO
Manufacturer ID: 1
Product ID: 100
Driver Name: btaudio.sys
Provider: WIDCOMM Inc.
Driver Version: 3.00.0000.0002
Driver Date: 1/20/2004 18:47:08
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON IGP 340M
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done

Thanks in advance for any pointers.
Reply #11 from Stardock Forums Top
Hi..I've done the preload but now I have a problem and I can't seem to see where it is. Here's my debug.err list

Debug Message: Version v 0.21 (Beta 2 - Build 2) last updated on: Thu Jun 23 10:17:50 2005
Debug Message: *********DXDiag info follows.*********
System Info
Time: 6/26/2005, 03:10:20
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: SEPTECOMP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.050301-1526)
Languages: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Modular BIOS v6.0
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz (2 CPUs), ~3.1GHz
Physical Memory: 1024MB RAM
Page File: 331MB used, 2130MB available
Windows Dir: F:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ALL-IN-WONDER RADEON 8500DV
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 8500 AIW AGP (0x4242)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4242&SUBSYS_02AA1002&REV_00
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (70Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6517
Driver Date: 2/22/2005 19:36:24
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Avance AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_80951043&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Avance Logic, Inc.
Driver Version: 5.10.0000.3990
Driver Date: 9/5/2002 13:41:20
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONMASKABLE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ALL-IN-WONDER RADEON 8500DV
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 70
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b6cc91e0
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
*DEBUG ERROR: *** Unable to find required tech Battleship4 for Avatar. ***
*DEBUG ERROR: *** Unable to find required tech Large Scale for LargeHull0. ***
*DEBUG ERROR: *** Unable to find required tech Sensors for SensorDrone. ***
*DEBUG ERROR: *** Unable to find required tech Phasers for StarFighter. ***
*DEBUG ERROR: *** Unable to find required tech ImpossibleTech for Starbase. ***
*DEBUG ERROR: *** Unable to find required tech Sensor1 for Sensors1. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Max num techs: 194
Debug Message: TitleWnd: Cannot find OBJID Menu_Title
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: There are 25 out of 65 planets of zero quality.
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 47
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Error. String Not Found. Table: MajorRaces String Name: RaceLeader10
Debug Message: OpponentWnd: Cannot find OBJID Avalible_Race_Picture_11
Debug Message: OpponentWnd: Cannot find OBJID Avalible_Race_Back_11
Debug Message: OpponentWnd: Cannot find OBJID Opponent_Race_BigX_11
Debug Message: OpponentWnd: Cannot find OBJID Opponent_Back
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 20
Debug Message: Drengin Empire: Intellence -> 20
Debug Message: Arcean Empire: Intellence -> 20
Debug Message: Torian Confederation: Intellence -> 20
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: Terran Alliance (0): Researching: Xeno Networking
Debug Message: Drengin Empire (1): Researching: Beam Weapon Theory
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: Arcean Empire (3): Researching: Universal Translator
Debug Message: Torian Confederation (4): Researching: Extended Life Support
*DEBUG ERROR: *** PlanetWnd: Unknown edit field Planet_Parts_Bottom_Button type:  ***
Debug Message: PlanetWnd: Cannot find OBJID Planet_Launch_Button
Debug Message: PlanetWnd: Cannot find OBJID Planet_List_Button
Debug Message: PlanetWnd: Cannot find OBJID Planet_Orbit_Title
Debug Message: PlanetWnd: Cannot find OBJID Planet_Social_Title
Debug Message: PlanetWnd: Cannot find OBJID Planet_List_Title
Debug Message: PlanetWnd: Cannot find OBJID Planet_Frame_Glare_2
Debug Message: GameScreen: Cannot find OBJID MainBottom
Debug Message: GameScreen: Cannot find OBJID MainEmpireBtn
Debug Message: ResearchWnd: Cannot find OBJID Research_Current_Required_Title_Font
Debug Message: ResearchWnd: Cannot find OBJID Research_Required_Name_Title
Debug Message: ResearchWnd: Cannot find OBJID Research_Required_Image
Debug Message: Error flipping back buffer to primary buffer.
Debug Message: Device lost
Debug Message: PlanetContextWnd: Cannot find OBJID PlanetContext_Build_Picture
Debug Message: Destroying ship Arcean Empire Colony. Orbiting: 0
Debug Message: Destroying ship Torian Confederation Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: TitleWnd: Quit Button.
Debug Message: Posting WM_CLOSE message.
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Debug Message: Killing Galaxy
Debug Message: Killing Galaxy: Completed
Debug Message: TextFiledBack.png not cleared 3 counts left.
Debug Message: GameUninitialize end
Debug Message: Device not cleared. 7 counts left.
Debug Message: D3D not cleared. 1 counts left.
Debug Message: Destroying Window.
Debug Message: Main Shell terminating normally


Any help here would be great. Thanks
Septe
Reply #12 from Stardock Forums Top
Oh...sorry...forgot to tell you what I was doing. I'd run the program and the menu buttons come up for update game. I click on that and the screen goes away and sits there.

Septe
Reply #13 from GalCiv2 Forums Top
I'm having a similar issue as Eric Wilde; I'll start the game, create a new game, and sometimes get as far as completing a couple of turns before the game crashes and Windows starts generating an error report. I've updated my video card drivers, and if it's helpful here's a link to some of the error files that windows generates.
Link
Link

Contents of the debug.err the last time I ran it:
Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 15:57:45
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: GHOSTPLANET
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-6380E
BIOS: Version 1.00
Processor: AMD Athlon(tm) XP 1800+, MMX, 3DNow, ~1.5GHz
Physical Memory: 512MB RAM
Page File: 456MB used, 536MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON 9600 Series AGP (0x4152)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4152&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: SONY SDM-X82 DVI
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6599
Driver Date: 1/24/2006 19:52:48
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_00201102&REV_04
Manufacturer ID: 1
Product ID: 100
Driver Name: emu10k1m.sys
Provider: Microsoft
Driver Version: 5.12.0001.3300
Driver Date: 8/17/2001 11:19:26
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running in windowed mode.
Debug Message: HAL (hw vp): RADEON 9600 SERIES
Debug Message: D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message: Refresh rate: 0
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Border size reported as 6 by 25
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Steven\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Steven\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Steven\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 4.
Debug Message: Creating Random Map... Planets
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 42
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Civs
Debug Message: Terran Alliance: Intellence -> 30
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 3
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0


Thanks in advance for any help.
Steve
Reply #14 from Stardock Forums Top
I am running a Compaq laptop Athlon 1500 1.33 GHz, 340 MB RAM, ATI Mobility w/64 MB video RAM. I have directx 9.0c and the latest driver for my video card (May 2003). I had downloaded just the main part of the game, I could get to the start of a new game but it would crash to the desktop while loading. I downloaded the movies, tutorial, and multimedia folders and NOW the game won't even start. I am getting super frustrated with this and I have NO idea what to do now. Please help!
Reply #15 from Stardock Forums Top

Eric: I notice two things about your setup. 

First, you have two sound cards. We had a case earlier today where it was using a second sound card whose drivers weren't updated. Removing that second sound card, disabling it, or making sure it's not using it might be good thing to try.

Secondly, you're running Japanese Windows.  Could you try setting it to English (regional settings) just so we can narrow things down?

Reply #16 from Stardock Forums Top

Citizen KonamiCode

The issue you're running into is tougher because there's nothing unusual about your setup.  The links you posted were blank pages. 

There is a program called Smart Exception that is located in the Free Stuff section of Stardock Central.  Try installing that, running it and then when the game crashes, it will generate a report that will tell us what line of code it died on.

Reply #17 from Stardock Forums Top
brigiton, Eric Wilde, Septe (to a lesser extent), and Silentfury23, all your reports are indicating video drivers > 1 year old. That's a problem, as they may well not support DirectX 9.0c.

Silentfury23, it's an ATI chip, is there nothing more recent on ati.com that'll let you update? Same for the rest.

Reply #18 from GalCiv2 Forums Top
I got a CTD when playing the first mission of the campaign. I tried trading technology for ships with the Altairans. When I hit "Send", that's when it crashed.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 21:18:20
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: YOUR-D137MZMHOW
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: D7223M-ABA M1050Y
BIOS: BIOS Date: 07/26/04 18:49:42 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 581MB used, 1883MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X600/X550 Series Secondary
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 Series (0x3E50)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_3E50&SUBSYS_03281043&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: hp v72 color monitor
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6553
Driver Date: 6/28/2005 21:02:16
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 2 ZS Audio [E480]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20051102&REV_05
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0443
Driver Date: 2/6/2004 18:37:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON X600/X550 Series Secondary
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 becbd770
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Error loading mission 16 from C:\Program Files\Stardock\TotalGaming.net\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: No files found matching mask C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Error loading mission 16 from C:\Program Files\Stardock\TotalGaming.net\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Num Anomalies: 7
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 70
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Drengin Empire (1): Researching: New Propulsion Techniques
Debug Message: Altarian Republic (2): Researching: Galactic Warfare
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Altarian Republic (2): Researching: Space Militarization
Debug Message: Updating ZOC.
Debug Message: First contact: Military Starbase 5 at position 1850.000122,1050.000000 rotation 4.712389
Debug Message: First contact: Military Starbase 5 at position 1850.000122,1050.000000 rotation 4.712389
Debug Message: First contact: Military Starbase 5 at position 1850.000122,1050.000000 rotation 4.712389
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: ForeignRelationsWnd: Cannot find OBJID Foreign_Relations_Destabilize_Slider
Debug Message: ForeignRelationsWnd: Cannot find OBJID Foreign_Relations_Destabilize_Scale
Debug Message: ForeignRelationsWnd: Cannot find OBJID Foreign_Relations_Destabilize_Title
Debug Message: ForeignRelationsWnd: Cannot find OBJID Foreign_Relations_Destabilize_Value
Debug Message: First contact: Retributon at position 2150.000000,2050.000000 rotation 3.926991
Debug Message: First contact: Retributon at position 2150.000000,2050.000000 rotation 3.926991
Debug Message: Drengin Empire (1): Researching: Space Militarization
Debug Message: Altarian Republic (2): Researching: New Propulsion Techniques
Debug Message: Destroying ship Colony Ship M0-1 6. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Altarian Republic (2): Researching: Starship Defenses
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 0a
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Altarian Republic (2): Researching: Planetary Improvements
Debug Message: Destroying ship Jafo. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Constructor M0-1 10. Orbiting: 0
Debug Message: Destroying ship Colony Ship M0-1 8. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Drengin Empire (1): Researching: Starship Defenses
Debug Message: Updating ZOC.
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Government_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Governor_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Stats_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Graphs_Tab
Debug Message: EconomicWnd: Cannot find OBJID Template_Button_Back
Debug Message: ForeignStats: Cannot find OBJID Foreign_Stats_Race_Button_11
Debug Message: ForeignStats: Cannot find OBJID Foreign_Stats_Race_Image_11
Debug Message: Altarian Republic (2): Researching: Ion Drive
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 3
Debug Message: Yearly Status Dialog 3a
Debug Message: Drengin Empire (1): Researching: Space Weapons
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Destroying ship Colony Ship M0-1 9. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: AI made bad rally point. Try again.
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: StarportWnd: Cannot find OBJID StarPort_Planet_Logo_Image
Debug Message: Destroying ship Constructor M0-1 13. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 3
Debug Message: Yearly Status Dialog 3a
Debug Message: Altarian Republic (2): Researching: Basic Logistics
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Destroying ship Constructor M0-1 14. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Altarian Republic (2): Researching: Impulse Drive
Debug Message: Drengin Empire (1): Researching: Ion Drive
Debug Message: Destroying ship Constructor M0-1 16. Orbiting: 0
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog default
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Drengin Empire (1): Researching: Beam Weapon Theory
Debug Message: Altarian Republic (2): Researching: Xeno Industrial Theory
Debug Message: Destroying ship Constructor M0-1 18. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 17. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Altarian Republic (2): Researching: Soil Enhancement
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 5
Debug Message: Yearly Status Dialog 5d
Debug Message: Drengin Empire (1): Researching: Impulse Drive
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Destroying ship Constructor M0-1 20. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Constructor M0-1 23. Orbiting: 0
Debug Message: Altarian Republic (2): Researching: Laser
Debug Message: Destroying ship Constructor M0-1 22. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Constructor M0-1 25. Orbiting: 0
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog default
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Destroying ship Constructor M0-1 26. Orbiting: 0
Debug Message: Altarian Republic (2): Researching: Xeno Factory Construction
Debug Message: Destroying ship Constructor M0-1 24. Orbiting: 0
Debug Message: Drengin Empire (1): Researching: Planetary Improvements
Debug Message: Destroying ship Constructor M0-1 28. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 29. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 31. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Drengin Empire (1): Researching: Laser
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 1
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 27. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Drengin Empire (1): Researching: Xeno Economics
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 33. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 35. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 36. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 37. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 5
Debug Message: Yearly Status Dialog 5d
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Drengin Empire (1): Researching: Research Centers
Debug Message: Save game finished.
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 38. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Altarian Republic (2): Researching: Xeno Farm Construction
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 46. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 44. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 3
Debug Message: Yearly Status Dialog 3m
Debug Message: Altarian Republic (2): Researching: Research Centers
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 45. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 43. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Drengin Empire (1): Researching: Laser II
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Altarian Republic (2): Researching: Habitat Improvement
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 40. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 48. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 52. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 58. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog default
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 70. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: Drengin Empire (1): Researching: Armor Theory
Debug Message: Destroying ship Constructor M0-1 69. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 73. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 71. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: Begin
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: Error. String Not Found. Table: SDesignWnd String Name: NoFilter
Debug Message: Destroying ship Heavy Fighter M2-1 78. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 5
Debug Message: Yearly Status Dialog 5d
Debug Message: Drengin Empire (1): Researching: Xeno Industrial Theory
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Save game finished.
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 86. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 81. Orbiting: 0
Debug Message: Destroying ship Constructor M0-1 84. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Constructor M0-1 75. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog default
Debug Message: Saving game C:\Documents and Settings\Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\AutoSave.sav
Debug Message: Num Sectors Across: 3
Debug Message: Drengin Empire (1): Researching: Titanium Armor
Debug Message: Save game finished.
Debug Message: Destroying ship Pain Finder. Orbiting: 1
Debug Message: Was Orbiting: Kith
Debug Message: Destroying ship Constructor M0-1 85. Orbiting: 0
Debug Message: Random Event: Begin
Debug Message: Random Event: Begin
Debug Message: Destroying ship Retributon. Orbiting: 1
Debug Message: Was Orbiting: Kith
Debug Message: Destroying ship Constructor M0-1 91. Orbiting: 0
Debug Message: Random Event: Begin
Reply #19 from Stardock Forums Top
Septe, please uninstall and scorch any remanants of older betas. You're on an ancient build. Search for GalCiv2.exe.

Debug Message: Version v 0.21 (Beta 2 - Build 2) last updated on: Thu Jun 23 10:17:50 2005

Reply #20 from GalCiv2 Forums Top
Is there any trick to pasting in the entire debug.err log? It's not working, and when I try to edit my first post it still doesn't work.

Edit: Nevermind, it seems to all be there now.
I have *no* idea what's going on then.
Reply #21 from Stardock Forums Top
Avatar Nakor

I have the most updated driver, which was from may 2003. ATI has nothing new, but it's never had a problem with DirectX or any other games. I'm trying to use SmartException, but it won't generate a log of the crash.
Reply #22 from Stardock Forums Top
I was able to play a custom game just fine. Then I went to play the campaign. I got all the way through setup and it crashed immediately after the intro movie.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 21:13:54
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KHELDAR
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 277MB used, 2184MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6800 Series GPU
Manufacturer: NVIDIA
Chip Type: GeForce 6800 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F9&SUBSYS_C3763842&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1600 x 1200 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8198
Driver Date: 12/10/2005 03:06:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_0905
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5178
Driver Date: 10/18/2005 12:15:42
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1600 x 1200
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6800 Series GPU
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 c28e0f90
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: Clear data definitions.
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Race_Title
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Name_Value
Debug Message: MetaverseWnd: Cannot find OBJID Metaverse_Character_Race_Value
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Error loading mission 16 from C:\Games\TotalGaming.net\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: No files found matching mask C:\Documents and Settings\abatishko\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Error loading mission 16 from C:\Games\TotalGaming.net\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Num Anomalies: 7
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 50
Debug Message: Altarian Republic: Intellence -> 70
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: ResearchWnd: Cannot find OBJID Research_Screen_Back
Reply #23 from Stardock Forums Top
Ah, found the debug report. I'm getting to start a game, but it crashes while loading.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 21:55:49
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: HOME-S05V3WB82Z
Operating System: Windows XP Home Edition (5.1, Build 2600) (2600.xpclient.010817-1148)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq
System Model: Presario 900
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Mobile AMD Athlon(tm) XP 1500+, ~1.3GHz
Physical Memory: 320MB RAM
Page File: 109MB used, 713MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON IGP 320M
Manufacturer: ATI Technologies Inc.
Chip Type: ATI U1 (C6)
DAC Type: Internal DAC(350MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4336&SUBSYS_00B00E11&REV_00
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.13.0010.6218
Driver Date: 11/7/2002 23:21:18
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_00B00E11&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: smwdm.sys
Provider: Analog Devices
Driver Version: 5.12.0001.3507
Driver Date: 5/20/2002 15:10:16
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON IGP 320M
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: Hardware does not support a color cursor.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Brian\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Brian\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Brian\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 22.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 59
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 30
Debug Message: Altarian Republic: Intellence -> 30
Debug Message: Arcean Empire: Intellence -> 30
Debug Message: Torian Confederation: Intellence -> 30
Debug Message: Yor Collective: Intellence -> 30
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0

I have no idea how to fix this. PLEASE HELP
Reply #24 from GalCiv2 Forums Top
I'm having similar problems. I wonder if it's related to ATI, as I have an ATI Radeon 9700 Pro. When I start the game, the screen turns black, I can see the cursor the game uses, then I'm dropped back to my desktop. I'm wondering if it has something to do with playing the intro video. Per instructions posted on this forum earlier, I did update my video drivers, installed the latest DirectX version, etc.

Right now I'm not too concerned, as I'll be getting a new machine in the next couple of weeks that should be more than capable of running this, but it would be nice to play around with it a little before that.

One note, I was playing the beta versions available through TotalGaming.Net (at least until it was pulled off just prior to release). It worked fine for me then.

Here's the Debug report. It does indicate that DirectX 9.0c is loaded and running. Also, my debug report seems a lot shorter than most of the ones posted here. Not sure why.

-----------------debug.err file----------------------

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 23:41:14
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: SEANPC2
Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 4
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8100
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1400MHz, ~1.4GHz
Physical Memory: 512MB RAM
Page File: 346MB used, 2630MB available
Windows Dir: C:\WINNT


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9700 PRO
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9700 PRO AGP (0x4E44)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E44&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (16 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6599
Driver Date: 1/24/2006 20:52:48
DirectX Acceleration Enabled: Yes

Display device 2:
Device Name: \\.\DISPLAY2
Card Name: RADEON 9700 PRO - Secondary
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9700 PRO Secondary AGP (0x4E64)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E64&SUBSYS_00031002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (16 bit) (60Hz)
Monitor Name: Dell P1110
Monitor Max Resolution: 1800,1440
Driver Name:
Driver Version:
Driver Date:
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80611102&REV_07
Manufacturer ID: 1
Product ID: 100
Driver Name: emu10k1f.sys
Provider: Creative
Driver Version: 5.12.0001.3204
Driver Date: 8/28/2000 18:10:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9700 PRO
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Reply #25 from Stardock Forums Top
One addendum to my post, I was running the early versions of this through TotalGaming.Net when it was available. It ran fine for me then.