Sorry, but this update procedure drives me crazy.
My games are already registered by stardock since years. I followed your Instruction above in Reply #1.
Although all games are registered, I could only download the old Retailversion of GalCiv (1).
Altarian Prophecy is shown up with serial no. also as DreadLords, DarkAvatar and Twilight, but no possibility
to download any of this games. Instead that, a remark I should install the Gamestop App.
Okay I did so, but then the next problem appeared. Gamestop (this name is really program) shows me only
my Darkavatar installation.
Okay I whipped complete GalCiv2 from my HD and start an new install and enter the serial no. at begin of the installation,
I tried it at first only with Dreadlords, and go then to gamestop again to see what happens.
Now gamestop recognized my DreadLords-Retailversion, and an update button appears.
And I ran into next trouble. If I tried this update button. Gamestop said I should do first a registration of my game -
with the gamestop app. But nowhere is a registration menu or button, no FAQ, nothing, after crwaling through
the gamestop forum finally find a hint to do game registration with the redeem menu.
But no chance, my original serial no. is always in use...
so I lost hours and hours for nothing...
Apologies english is not my language... I hope you understand even though...
So is there any chance to get my game licenses updated ? Next week, not this weekend naturally.