So, criticize HP all you want, here in my little corner of the USA it has been great. I'm not sure how, if at all, it would do in another country.
Years ago I bought an HP 3600n Color Laser printer here in Portugal. I used to say it was the best purchase I ever made: it worked flawlessly for *years* and the toner lasted until the beginning of this year. I suspect I would have spent *many times* the value of that printer in consumables alone had I chosen an inkjet instead.
Nothing lasts forever, of course, so the toner in the magenta cartridge eventually run out. I purchased a new magenta original HP toner cartridge, although compatible ones would be much cheaper.
After putting that in, the printer would never come out of calibration. I inserted the old cartridge but it was the same.
I figured it was probably a problem with the age of the other cartridges and purchased new cartridges for the remaining colors (Cyan, Yellow and Black). I spent a total of 650 Euros (about $850) on original HP toner alone.
I should have thought about it first and brought a brand new printer for less than $850 instead of the remaining color cartridges, but, having purchased and opened the Magenta cartridge already, I was committed. Cutting my losses never entered my mind, since the printer had worked flawlessly until then.
You can guess what happened next: the new cartridges did not fix the problem.
So I called HP, but, even though I had just spent $850 on original HP toner, with the printer being long out of warranty they wouldn't even talk to me unless I paid them first for phone technical support. So I did.
To cut a long story short, they quoted over $1,000 in parts to fix my printer. For that kind of money I could buy two new printers. Three if you count the $850 I had already spent in toner cartridges, which are not even compatible with the newer color laser models.
So I am really, really, unhappy with HP.